Privacy Policy

1. Introduction

At Summit Bloc Climbing, we want your focus entirely on the wall, not on how your personal data is handled. This policy explains in simple terms what information we collect when you visit our gym, sign our safety waivers, or browse our website, and exactly how we keep it safe.

2. Information We Collect

We only collect the details necessary to run a safe and efficient bouldering environment. This includes:

• Contact Details: Your name, email address, and phone number when you register.
• Safety Waivers: Required forms detailing emergency contacts and acknowledging the physical risks of climbing.
• Membership Data: Purchase history, active passes, and gym entry logs.
• Communication: Messages sent to us via our contact forms or direct email.

3. How We Use Your Data

Your information is strictly used to improve your bouldering experience and maintain a secure facility:

• To verify active memberships and process your entry smoothly at the front desk.
• To contact you or your emergency contact rapidly in the event of an incident on the mats.
• To send important updates about opening hours, major route resets, or membership changes.
• To process payments securely through our dedicated merchant partners.

4. Data Security

We take your privacy incredibly seriously. All digital waivers and membership profiles are stored on secure servers with highly restricted access. We never sell your personal information to third parties. Access to your safety records is strictly limited to authorized gym staff who need it to keep the facility running safely.

5. Your Rights

You have the right to request a copy of the personal data we hold about you at any time. You may also ask us to correct or delete your information, provided we are not legally required to retain it for liability and safety records related to your signed climbing waivers.

6. Contact Us

If you have any questions about this privacy policy or how we handle your data, please reach out to our team directly: